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The Vizeum World Cup Trend Report

Monday, August 23rd, 2010
World Cup Trend Report

Although it now feels like a distant memory, the 2010 World Cup captivated the nation – for a short time at least – with an abundance of stories and debates. It was the first time an African nation has hosted the cup and in some ways, it was the coming of age for South Africa.

As it is a game of two halves between two sides the Trend Team have approached the review in the same way looking at the key battles…. Official sponsors vs. Unofficial brands, Global brands vs. local brands the legacies of 2010 vs. 2006, …. you get the drift.

So without further ado, we hope you enjoy the Vizeum Trend team’s World Cup Trend Report.

Click here to view The Vizeum World Cup Trend Report

Video calling on the iPhone 4 – Do Apple really think this is something new?

Friday, July 2nd, 2010

So the iPhone 4’s new film for their new product “Face time” is at number two in the Viral Chart at the moment.

Now correct me if I’m wrong, but I’m pretty sure that video calling was a technology that consumers thought they liked the idea of about 7 years ago when 3G networks were first coming out and every phone had a camera on the front, but then everyone realised that it just wasn’t something that they wanted to actually do. Most people like the fact that you can’t see them when they are on the phone. I mean what would everyone on the train talk about if loudly shouting “I’m on the train to Nuneaton” was rendered superfluous? Also a morning call to your boss to call in sick would require you to actually look ill as well as sounding it and “I’m just leaving the office now” whilst visibly sitting in the pub would probably cause problems with the wife.

This technology has been available for many people for a long while now, but the fact that mobile phone manufacturers stopped putting cameras on the front of their phones about 2 years ago shows that it just wasn’t taking off.

Now I can imagine a number of scenarios where you might want to be able to see the person you are talking to – a number of which are shown in the Apple ad – showing off a new born baby to distant family, signlanguage conversations, significant life events – but nearly all of those situations could be covered by using a webcam and a laptop (which consumers are already using.) Now you might say “Well what if you want to take the conversation outside? – you can’t do that with a laptop and a webcam” Well to those people I point you to the tiny small print at the end of the ad: “Facetime requires iPhone 4 and wifi FOR BOTH CALLER AND RECIPIENT”

Think about that

1) Both parties have to have an iPhone 4 – so both parties have to be so excited by the new technology that they have spent over £500 and queued up for the privilege. In the US that’s about 2 million people so far in the UK a few hundred thousand – about 0.75% of the population. So your pool of prospective facetime participators is going to be pretty small.

2) Both parties have to have wi-fi access at the time of the call – so that means most likely they have to be at home, at work, in a hotel room or in a coffee shop. That 0.75% of people you can call just got even smaller. (Also they are all places where you are quite likely to have a laptop with a webcam.)

I just don’t understand why Apple have spent a considerable amount of their marketing budget making a 2 minute video to promote a feature which few people want and even fewer people would actually be able to use. Is it possible that they are struggling to justify to existing consumers that it is worth spending £500 for what is essentially an evolutionary upgrade and so are focusing on the one tangible thing they can point to that is actually new – (even though all other phone manufacturers were adding it to their phones 5 years ago..)

Brainwriting – when a brainstorm is just too slow

Tuesday, June 15th, 2010

Having worked on 20th Century Fox for the past 2 years I’ve run a huge amount of brainstorms. Last week I was set the challenge of running a 5 hour brainstorm in which I had to generate ideas for 5 different films (with 12 sub challenges). I just wanted to share some of the learnings from the session.

With 12 challenges in 5 hours, I had less than 25 mins for each question which was always going to be tough, so rather than run a standard “Stand at the front and write stuff down” session, I decided to use a brainwriting technique that I had adapted from one I read about online (see herefor details of the basic technique).

My Adaptation of the technique is focused on getting people to improve and build upon ideas in order to deliver workable detailed solutions rather than wooly fantasies. It is described in detail at the bottom for those who are interested – it is really quite simple – a bit like those games you played as a kid where a group of people had to write a story but you had to take it in turns to write a line.

I found that this approach was incredibly effective for the first half of the session. When it was working properly, we had 15 different people all creating or improving upon ideas all at the same time. Compared to a standard brainstorm when only one person can talk at any one time and only one person is writing, this was an incredibly efficient use of people’s time.

This technique also avoided any negative influences such as the dominant personalities that love the sound of their own voices or the recessive personalities who might have great ideas but don’t like to voice them. It also means that people don’t judge the ideas on issues of practicality, instead they are encourage to make the idea workable.

A Note of warning however, this technique worked really well when the group had compelling stimulus and some clear hooks on which to generate their ideas. For the later part of the session, we were all a bit stumped for ideas to solve the problem and so getting 15 people to work in isolation really didn’t help as people needed much more hand-holding. So make sure that you are comfortable that it is a rich source of ideas.

A Second watch out – Don’t try to answer 12 questions in 5 hours! We probably answered 6 effectively, 3 half heartedly and 3 not at all. A Shorter brainstorm with fewer challenges would have been a much more efficient use of people’s time.

The Technique

1) THE TASK Set out the key problem as defined with the client
2) EXPLODE THE TASK: Take one attribute of the problem and as a group “explode” it. So if the problem is “How do we make this feel like a premium experience” then to “explode” it you should ask a question like “How do other categories create premiumization within their portfolios” or ” what is it about the current experience that feels less than premium”. Basically you need to get the group to start to think laterally about the idea.

3) A FIRST APPROACH: Keeping the results of stage (2) on the wall/flipchart then you can start the Brainwriting stage. Hand out a piece of paper to each person. Then give them 1-2 minutes MAX to write down just ONE good idea to address the TASK.

4) The ANGLE: Once stage 3) is finished get them to pass the idea to the person to the right of them and allow them to read the idea they have received. Then go back to the results of stage (2) and pull out an example of a brand or a category that excels in solving the problem that you have. Spend a few minutes discussing how that brand/category works and then ask the question “How would X improve the idea that you have in front of you”. Then give the group another 2 minutes MAX to improve and build upon the idea that they now have in front of them. It is important that they do not try to create new ideas at this stage, but focus on making the idea in front of them better, whilst focusing on the angle that you have selected.

Repeat stage (4) upto 2 or 3 times each time passing the idea along and introducing a new angle.

5) Go round the table getting people to summarise the idea and developments. You will find that you have a surprisingly high number of well worked through and imaginative ideas. This is also the opportunity for the group to build on the ideas that they hear.

Finally – ensure you have some kind of filtering process in place to whittle down the ideas to the best ones. I’ll talk about this again in the future, but it is vital.

Red Dead Redemption & Love Film – a great Proposition

Wednesday, June 9th, 2010


Red Dead Redemption is the latest opus from Rockstar games (The company that introduced millions to the joy of running people over in  a 4×4 through the GTA series). This latest game is set  in the Wild West and is brilliantly evocative of the atmosphere and environment of some of the greatest Western movies.

In an effort to highlight the authenticity of the game and also to re-invigorate people’s passion for the era, Rockstar have done a deal with LoveFilm where they are sponsoring the free streaming of the full version of  “The Proposition”  – an Australian “western” that they say was one of their key inspirations see here

This is a true media partnership though because there is genuinely mutual benefit for all 3 parties – Rockstar, the consumer and LoveFilm. Rockstar gets an opportunity to showcase the beauty and atmosphere of the game and generate desire amongst it’s fanbase for a “western” game. The Consumer gets to watch a really great film for free and LoveFilm gets to promote its streaming service as well as having the opportunity to upsell consumer to either buy the blu-ray or signup to their rental service.

The appeal of this offer is highlighted by the fact that it is already doing really well on stumbleupon and so is generating a strong viral impact. As far as I am concerned this is a perfect example of a brand partnership – low cost,hugely relevant, high benefit to the consumer, maximum conversion to sales – brilliant.

Fashionistas in 3D

Wednesday, March 24th, 2010

Grazia - 29 March 2010

Grazia announced on Monday that they would be launching their ‘Walk-In Talking’, 3D, augmented reality issue this week. Yesterday morning I attended a presentation where the editor talked about how AR was the new big thing and what interesting uses they had put it to – bringing Florence Welch to life, spinning her round, spinning products/models round, watching a ‘smoky eyes’ tutorial. After having consumed a coffee and croissant I rushed back to the office to test it out.

I (and a few colleagues) tried it out and I have to say we were slightly disappointed. The idea of augmented reality is to improve and enhance the world we view. This is one of the first times that AR has had a big editorial push, but it has already been used to good effect by advertisers such as 20th Century Fox and BMW. The BMW example allowed you to drive the new Z4 over your desk and create colourful designs. It ‘interacted’ with the surroundings and made the experience more appealing.

What Grazia have done is purely to use the technology behind AR to create a gateway to more content. Content which could just as easily have sat on Grazia’s main website and which would have allowed the audience to interact in a much more intuitive way. One of the experiences allows you to rotate members of the editorial team modelling the latest clothes. A really nice idea, but the rotation and model-selection is controlled with waves of your hand. I couldn’t help thinking that it would be so much better with a mouse.

Augmented reality and QR codes need to become ubiquitous in order for us to see real commercial value from the technologies. Grazia’s move of bringing it to the masses should be applauded, and hopefully will pave the way for more innovative uses of the technology in future. It will also surely have a positive brand effect on the title and shows that print is still relevant in a digital age. Augmented reality is certainly going to be big – the market is tipped to be worth $750m by 2014, but its greatest potential is more likely to be realised through mobile. Applications that allow you to view the world through your mobile already exist, showing you bars, restaurants, tourist attractions in your area, and building on these will allow advertisers to deliver true value and engaging experiences to audiences.

Tony Giordani

Social Media White Paper/Case Study for Business

Tuesday, March 16th, 2010

It is written by Microsoft, and therefore you need to put up with quite a bit of Microsoft spiel, but on the link below there is a nice white paper on the right B2B approach to social media marketing.

Learn & Earn – a B2B White Paper on Social Media

The document looks at the long tail of social media; blogs, instant messaging, and forums, not just Facebook and Twitter.

A nice extract and a good rule to Social Media:

“… if social media is defined as the collaborative tools, then social media marketing should be thought of as the discipline. Not a channel, but a discipline that should permeate across all departments. From marketing and PR to product development and customer services, social elements must be etched into the processes, campaigns and outcomes of all your business’ activities…”
Enjoy

Lebedev’s Independent Thinking

Thursday, March 4th, 2010
It was back in July of 2009 that murmurings started to occur over the future of the Independent and whether or not it would be bought by a little known Russian billionaire named Alexander Lebedev. INM’s debt problems and the fact it was up for sale made Lebedev seem a natural buyer, even though questions were asked over his experience given his career as a newspaper proprietor may have started at an inauspicious time.

With a circulation of barely over 100,000 the Independent is at an all time low. Lebedev was aware of the level of debt he was about to take on when pushing through the acquisition, although the financial health of the Independent newspapers remains uncertain. The question is, what is Lebedev going to do with the Independent and its sister Sunday title, affectionately known as the Sindy? In turning the Evening Standard in to the free sheet it is today he has surprised rival publishers by the high circulation and readership numbers it is now recording. Although the editorial integrity and quality of some of the journalists may have dropped, one can’t fault the strength in which Lebedev has faced the issue. So will the Independent titles now follow suit? Comment on the matter suggests it’s more than likely, some even hypothesising that other national dailies will suffer if this is the case (‘Why pay a pound for that when I can take the Indy gratis’?).

Distributing a free within a designated geographic area, a city or region, is very different to doing it on a national scale - heavy losses will no doubt ensue. Then there is the problem of the quantity and quality of the product itself. The Independent struggles against its rivals as it is, let alone as a free title with a very few staff. However, as shown with the London free sheets (R.I.P), the public do like something for nothing, so if the numbers can be increased for the Independent to see the Metro as its main competitor there may be light at the end of the tunnel.

These ifs and buts will remain until Lebedev is in power for long enough to make his intentions known. Until then, we wait with baited breath…

For more on this story see http://business.timesonline.co.uk/tol/business/industry_sectors/media/article7043912.ece

Alex Gibson

Buzz: Google launches Gmail based social networking tool

Wednesday, February 10th, 2010

Source: http://community.zdnet.co.uk/blog/0,1000000567,10015078o-2000331777b,00.htm

Google has announced on Tuesday that it is immediately rolling out Google Buzz, a location-aware social networking tool highly integrated with its Gmail client, Google Maps and a new Android app.

Available as a new tab in the standard Gmail interface, the service will share links, Gmail status updates, YouTube videos and Picasa photos. Other users can leave comments on your shared data as you can to theirs: users to share Buzz can be automatically added from your contacts, suggested by Google through frequency of correspondence, or selected individually. Buzz updates can be sent to Twitter, but as yet there is no automatic importation of tweets.

The service includes a recommendation engine that will try to suggest Buzz content that you may find interesting, and will attempt to refine those recommendations over time by your responses. “Buzz also weeds out uninteresting posts from the people you follow — collapsing inactive posts and short status messages like “brb.” These early versions of ranking and recommendations are just a start; we’re working on improvements that will help you automatically sort through all the social data being produced to find the most relevant conversations that matter to you.”; the company said in a blog post.

Google Buzz’ location based features will use GPS and various algorithms to identify where you are by place name; once you have agreed with its choice, you can leave Buzz updates that will appear on a new layer of Google Maps to your friends, as well as being part of your general Buzz stream.

Google executives said that they intended Buzz to be open, that it will respect users’ privacy decisions, will not lock up data and will have an open API. An Enterprise Buzz, linked to Google Apps, will be made available later: meanwhile, Google Buzz is being rolled out to its first users now and will become available to alL Gmail users over the next week.

the great iPad debate – a new(ish) perspective

Monday, February 1st, 2010

So I wanted to add my two penn’orth to the iPad debate that is currently raging. You’ve got the Apple fanboys on one side who think that the iPad represents the technological equivalent of the second coming of Christ and the Apple haters on the other who think that it is an oversized iPhone with  no practical application in people’s lives.

Since the actual launch, the Apple fanboys have actually had to temper their appreciation of their device and come up with “solutions” for how you could use the device – but this seems to me a little counter productive – technology should be about solving problems that exist – not creating new ones for our imagination to solve.

However, I’m not going to enter the debate on the technological merits of the iPad – better (and worse) people than I are thrashing it out online and they’ll never agree. (For some of the best of the debate try here – http://news.cnet.com/8301-13579_3-10443604-37.html?tag=rtcol;pop )

Instead I want to approach the question of how successful it might be from a marketing angle.

One of the criticisms levelled at the anti-Apple brigade is that they are ignoring history – “look at the iPod” they say – “everyone said it would fail because it was only compatible with Apple devices/Wasn’t as good as existing MP3 players/Was too expensive etc etc and just look at it now. Then everyone said the same about the iPhone – how it didn’t have 3G or Flash or cut and paste or a decent camera – but look at it now”

And it is hard to argue with the history – Apple have had huge success in the mobile electronics market in the past 10 years and they seem to tap into the consumer desire of the moment every single time.

But there is one fundamental difference here that I think could be pivotal in the relative success or failure of this device.

It all comes down to how people will use the device – publicly or privately.

The thing about the iPod and the iPhone was that they were incredibly public devices. The iPod started it all with the white earphones that were worn like a badge of aspiration by iPod owners – subtly shouting at the world – “look I’m cool, I’ve got an iPod.”  The iPhone in turn is a device that is always on public display as people talk, type, watch and interact with it constantly. It is something that you can show off to your friends very easily and conveniently without it even feeling like you are showing off.

And here is where I feel the iPad could fall down. In a category such as this success breeds success. As people observe their friends using their new device, they in turn perceive it to be a must have item. When someone shows them the latest app they just downloaded and how it has improved their lives, they want to have that improvement to their lives as well.

The essence of the iPad however will not get it that sort of public exposure. Everything I have understood about this device is that its most likely application is on the couch AT HOME. And there’s the rub. Even if the early adopters are heading out in their droves to buy them, you will be unlikely to see one in action very often because consumers will be using them mostly at home or maybe for long distance travel.

They won’t be plonking them on the table in the pub along with their keys, they won’t be drinking iPints with them in front of their mates, they won’t be watching 20 minutes of Family Guy next to you on the tube, they won’t be navigating their way across town using the built in GPS – For all of those things they will be using their iPhone (or other Smart phone device).

So you are never going to observe them “improving” their lives with an iPad, you are never going to be envious and feel like you are missing out by not having an iPad and you’re unlikely to have the chance to get hands on one and fall in love with the tactile beautiful user interface which seems to be vital to making people want one.

So that’s my take on it – the iPad – in its current incarnation –  is unlikely to see the market domination experienced by iPod and iPhone because it will never achieve that perception of ubiquity that its predecessors did.

That doesn’t mean it won’t be successful in its own way – just as the Mac computers (Desktop and laptop) fill a consumer niche and are very successful in that space, I believe that the iPad will appeal to a group of loyalists who will buy everything they can to do with it, but I believe it will be just one (important) player in a market of personal entertainment/websurfing devices that could explode in the next few years.

I’ve been wrong before though.

Avatar goes on and on….

Monday, February 1st, 2010

Decided to go and see Avatar for the second time at the weekend…..the provincial cinema was still packed 7 weeks after its launch, the audience sat silently throughout the full 3 hours and clapped at the end. There were even a few whistles. There seemed to be more women than men in the audience proving that this film has transcended its genre. Historically Sci-fi/Action have never been big female draws at the cinema but this is definitely a film that can no longer be categorised…..and yes, it’s worth seeing again…..you see even more detail the second time round!